Dear Valued guests,
We really appreciate you taking the time out to share your experience with us.
We are sorry the Abu Dhabi City Tour didn't match your expectation.; anyway maybe you din't see that the description of the product say clearly that the "driver is is also tour guide".
The Half Day City Tour (4 hrs) is a way to have an outside panoramic of the most important attractions of the City, To visit inside it shouldn't be possible, because the short time and the distance between one attraction and the other.
To visit inside you should spend more time, but I know you were in transit in Abu Dhabi.
Usually people book this tour to get their bearings in the city and then decide what to explore.
Regarding the guide you tell us, he didn't give enough explanations, we thank you for the report, we are always happy to be able to improve, even if we usually know the guide you've had is very prepared and sociable. usually, if you see the other reviews, they compliment him because he cares about people. In fact, we understand that that day there was also another person with you who helped you, as you were tired of walking.
I hope you can understand that to visit inside the Grand Mosque with a guide it would take at least a couple of hours and this would not allow you to see the other attractions.
Anyway, Thanks so much for sharing your experience with us