I'm sorry you didn't like anything about our tour!!! 🤔
I don't know where you saw garbage? However, we send a young trainee every day to inspect the place and if he notices something we inform the local authorities who clean this tourist area.
For the guide, we have a guide who speaks German but following our discussion upon your arrival at the ranch I noticed that you teach the Arabic language to your German wife since you are Arab that's why we preferred to send these two camel escorts.
For the tea and cakes we have no problem in this side according to the customers that we receive it was always delicious. By the way, the Italian customers who were with you on the tour thanked me by WhatsApp and sent me that the tea and cakes were delicious and that they want to know where they can buy this kind of cakes? The only drawback was that it was less sweet because Europeans like it that way. And since you are Arab, we Arabs prefer it rather sweet. All my family and I prefer it too sweet!
Finally, we thank you very much for your feedback, it will help us a lot to be careful next time. And that we should not be confident with all the praise and positive comments, posted or just said in the ranch, by our European and American customers but above all we should make a considerable effort to satisfy also our Arab brothers. Because I don't hide anything from you, the two or three negative comments that we have received come from our Arab and Muslim brothers. I recognize that we must And
much to improve and learn to satisfy you. That's why this kind of comments that we rarely receive is desirable to improve things.
Thank you very much my brother.