We are so sorry for your experience at the Holiday Inn Dead Sea; as we did address the hotel and escalated the issue, because your comments on our suppliers matter to us. I know that our team has been assisting you in destination. Please note that this review should be addressed to the Holiday Inn Dead Sea and not to us. Below is the hotels reply:
Greetings from the IHG hotels & resorts dead sea Jordan. Thank you for choosing the Holiday Inn Resort Dead Sea and for sharing your last experience, Cleanliness is one of our major priority in IHG and we already shared your feedback with the Quality manager as well as with the concerned department on the lockers for improvement. We accept the fact, that after a bad experience, you are not inclined to visit our hotel again, but we hope that we will nevertheless have another opportunity to welcome you back and to show to you, that we can do better.