Hello, we wish to thank you for your feedback and your time, and we are glad that you enjoyed the scenic and informative aspects of your tour. We deeply regret that we did not meet all your expectations or prepare you for the driving required to reach the destinations on this tour. We guarantee around 2.5 miles of hiking for this tour, and it sounds like you may have been with a group with some physical limitations. In order to access the most scenic waterfalls and views of Pisgah National Forest, it is a 40-minute drive outside of Asheville. We want to make this up to you and make it right, so please do reach out to us about a refund. We addressed this situation by clarifying the language in the tour description, to make sure all guests are prepared to walk at least 2 miles. We have also clarified guest expectations with the tour guides, so that we minimize short stops and maximize hiking time.