You must have misunderstood something here. This is not a guided tour, this is a fjord cruise. There is no guide on the cruise, but a a friendly crew who will help you in any way they can. As we can see it you have bought this tour, for the same departure at Viator, GetYourGuide and at the boat ticket office, so we are not sure what this is about. If you need help you are welcome to call our office, something you should have done in the first place.