Philip, thank you for the feedback!
We are happy that our staff could enhance your experience.
It's essential for us to provide an engaging and interactive experience for our visitors, which is why some of the information about our displays may seem simplified. However, please rest assured that all the information we provide is accurate. We understand your preference for a more straightforward explanation of how the characters work, but many of our visitors have expressed their enjoyment of the personalized stories associated with the exhibits.
Thank you for sharing your thoughts with us!