We are sorry about your disappointment in not seeing any dolphins on your recent tour. We understand that you were looking forward to seeing these amazing creatures in their natural habitat and we are sorry that we were unable to make that happen for you. There are several factors that can affect the visibility of dolphins in the wild. Even on the best days, there is no guarantee that you will see dolphins because as much as they love greeting boaters, they do have occasional shy days that are beyond our control. We take the safety and well-being of dolphins very seriously. We would never do anything that could put them at risk or disrupt them. We know that this is not the response you were hoping for but hope you can understand. If you are willing to give us another chance, please reach out next time you are in town and we will offer you a good deal. We hope to see you back on board soon. Thank you.