Angela, I am sorry the boat ride fell short of your expectations on our sunset dolphin cruise in Destin, Florida. As you saw, by our 5-star rating and reviews, most of our customers have an excellent time. Our sunset dolphin cruise in Destin Florida is just that. We provide a one-hour dolphin sunset cruise with amazing views of the most beautiful sunsets, dolphins playing in the beautiful emerald green waters, listening to our wonderful playlist cruising through the Gulf of Mexico in a fun speedboat. Our crew does their best at interacting with our customers, ensuring that we always put safety first. The captain and deckhand's number one priority is watching boat traffic, making sure passengers are safe, watching and listening to the boat to avoid mechanical issues or breakdowns, monitoring the radio for dolphin locations, etc... There is a great deal of "behind the scenes work" that goes on that customers may not realize. The Screaming Eagle is a 14-passenger vessel that requires, per the USCG, a licensed master captain and one deckhand. The maximum capacity with the Captain and deckhand is 16. "The young guy and girl," are the Captain and deckhand and are the only two that are required to be on the vessel due to the size. The conversation at the dock you and my crew had was about singing Happy Birthday to your friend during the trip. Along with you and your two friends, we had 5 other groups on board the public, not private, cruise you booked, making it a full boat, as well as, someone else with a birthday. After boarding our vessel, the captain has to carefully pull out of the boat slip and is required to give a safety speech. The captain and deckhand are required to steer and watch while maneuvering through our harbor without making wake. At times it can be quite congested with boat traffic, most of which are a mix of enormous commercial vessels that have the right away and pontoon rentals that sometimes can have inexperienced drivers on board. Idling in and out of the harbor is the best opportunity our crew has to do their best at interacting with all 14 customers on board while also prioritizing safety and operating the vessel. While leaving out of the harbor, they asked everyone where they were from, and how long they were here. They learned you and your friends were from Kansas. Mind you, you have about 8 minutes to interact with everyone on board before going into the pass as well as, the captain giving his required speech. While entering the pass, the captain tells everyone to hang on to their hats and sunglasses. The engine starts to roar as the boat gains momentum. The captain and deckhand at this time, are monitoring the boat, watching for boat traffic, and gazing at the water for dolphins. This is a time to take in the beautiful sunset and enjoy the thrill ride, with the wind blowing through your hair. Once you are out in the Gulf of Mexico, the commercial dolphin cruise charters all communicate over a radio. If one vessel spots dolphins, all the other boat charters join so that everyone gets a chance to view the dolphins. Unfortunately, we have no control over where the dolphins choose to play. Our captain and deckhand make sure everyone gets to view them while also, maneuvering the boat in the waves and watching for other boats, etc. During this time, the crew plays music and lets everyone enjoy watching the dolphins while viewing the sunset. After viewing the dolphins, the captain cruises the Gulf Of Mexico to give everyone a thrill ride. Once the boat powers down and after coming back into the harbor, the crew uses this time to engage with the customers. They tell everyone great places to eat and on this particular trip, they said Dewey Destins, Harbor Docks, McGuires, and Donut Hole for desserts. During this particular trip, they sang Happy Birthday to your friend as well as, the other little girl who also had a birthday. They also let the little girl help drive the boat through the harbor. They also use some of the 8 minutes of coming into the harbor to give their tip speech. I am sorry you did not have a good time. We provide a happy mix of a one-hour sunset dolphin cruise with information, interaction, music, a picturesque sunset, the viewing of playful dolphins, and a thrill ride. Unfortunately, our crew does not provide a juggling act and jumping through rings of fire. I guess maybe we are "a simple boat ride," but we must be doing something right as you can tell by our awesome reviews and 5-star ratings.