I am sorry you felt this way. Normally we meet in the lobby of the smoky mountain resort but due to covid-19 restrictions we are not allowed to, so like 95% of all ghost walk tours in the world we must meet on the street or in our case, in a parking lot. As a matter of fact she is training someone currently and whether this person is her future mother in law is frankly irrelevant. The guide in question does not have a brand new car you are correct (unfortunatly, not all of us can afford a new car) but it is not falling apart and what the personal car she drives is honestly her business and what you drive is yours. As for her comments about the bears, we do give a safety chat about bears as some people don't realize they are still wild animals and while they will ignore you if you don't bother them, they are not stuffed animals to try to hug. (unfortunately some have tried!) I am sorry you feel that treats you as children. While I was not there I did speak with the guide and she did tell me that when she talked about the bears that you could have interpreted her tone of voice as "lecturing" I have spoken with her about it and hopefully she will do better next time. I do apologize to you if you felt the way she spoke was inapropriate. As for wasting your time with "kids" toys. These "toys" are the same used on TV by all the ghost hunting shows. None are cheap and some of them are quite expensive. We cannot "set them to go off at various places on the tour" I am not sure why you feel the need to accuse without any facts whatsoever. If you didn't want to use them you did not need to and the time taken in passing them out did not take away from your time on the tour. I am not sure how letting people use ghost hunting equipment (which is very popular by the way) constitutes treating our guests like children. As for your opinion that the stories we tell are lame and boring we have hundreds of 5 star reviews and have earned 4 Trip Advisor Certificate of Excellence awards in a row with full expectation of a 5th when they announce the awards anytime now. So, while you certainly have a right to your opinion, the vast vast majority of people have a great time and enjoy the stories and the equipment.