Dear Valliammai Palaniyappan,
It is disappointing to learn that you were not happy with our services. Let me mention here that you had seen the complete itinerary in details which included visiting Se Cathedral, Basilica of Bom Jesus and Dona Paula Beach. And, you covered each of the mentioned attractions, which were a part of the tour. The duration of sightseeing includes travelling time to the point of interests and lunch as well.
It was only after you completed the sightseeing that you asked the guide & driver to drop you off at the hotel for lunch, while they waited for 2 hours outside your hotel. We understand that you completed sightseeing very early. The time spent on these sites is much more, however, it is entirely up to the guests. We design a tour, keeping in mind the general interest of the guests as some tourists like to explore the attractions without any rush.
After the sightseeing, you were dropped back at 1: 30 pm for lunch as per your wish, which brought an end to your tour. However, after 2 hours wait you came out of your hotel and wanted to visit Panjim bazaar, the Latin colony and Maruti temple followed by a drop off at another location. This was not even part of the tour, however, we agreed. Our guide & driver were at your disposal from 10:00 am to 6:30 pm, which makes it even more than 6 hours, so how come you have mentioned that you completed the tour in only 2 hours. We are shocked to see such a negative review, even after agreeing to everything and going out of our way to make sure that you had a great tour.