We want to stress to our future guests that your safety and experience with us are our #1 priority. We are the only tour company in Houston that will guarantee you a separate driver and tour guide for any vehicle tour. This is to ensure a personable and safe experience.
Note that this review is left with a lot of biases and forgets to mention the whole truth.
Dear Viator user,
Interestingly, you FAILED to mention how your driver expertly managed to navigate the group safely through the heavy rain storm, which affected about 6% of your tour, by driving extremely slow for a majority of the tour which actually gave you more time than usual to see all city landmarks and top city recommendations. Since it did drizzle on and off though out the tour it is out of practice to drive slower than usual. This is part of our safety protocols to ensure our passengers are safe on tour.
Moreover, you also failed to mention that our company Mercedes 2500 Van is equipped with a TV on-board that provides upclose perspectives of the Houston landmarks, skyscrapers, and points of interest on tour.
You also failed to mention to other Viator users how since you were in a sheltered and enclosed air-conditioned vehicle, you were not exposed to the harsh weather elements that Houston is notorious for. Based on the tone of your review, it is safe to say that you do not know that Houston has a sub-tropical climate including a good dose of humid and rainy weather, none of which our company has any control of.
However, next time you are in town we recommend that you check out our competitors that would have exposed you to the outside elements and would have shown not even a third of what we show off on tour.
Had we thought the storm would cause any issue for the tour we would have cancelled or rescheduled the tour. Since it seems you would have only had a great experience without one droplet of rain we recommend that you check the weather next time you do a tour and before leaving a review and only mention things that were out of our control.