Dear Chris_S,
We are sorry to hear that you were not satisfied with your visit at Hurghada Grand Aquarium, we take the welfare of our animals very seriously and strive to provide them with a comfortable and stimulating environment. Our animals receive regular veterinary care and are well fed and cared for. Regarding your concerns about the size of the enclosures, we follow strict international standards for animal welfare and provide our animals with adequate space to move around and explore. We also provide them with a variety of enrichment activities to keep them mentally and physically stimulated. Regarding the artificial plants, we use them to create a safe and hygienic environment for our animals. Using real plants may introduce harmful bacteria or insects that can negatively affect the animals. We do not accept derogatory language used towards our staff looking down to everyone's capability doesn't make you look great, it actually define on another side of character. What is wrong with the city? Once again thank you for your visit.
Best regards,
Jodie Elmkaly
Hurghada Grand Aquarium