Dear Naseem Sayani,
Thank you for your feedback on our tour. Let us explain the difference between private and a „self“ tour with the usage of public transport amenities.
Private tour means:
1. Pick up with private car only for you from your hotel at the time you have booked the tour! Car level Mercedes Benz/BMW/Audi etc.
2. Private guide - only for you, for all the time of the tour in Crystal World, who has 5 years of experience working at the company Swarovski and 6 years of doing private tours.
3. You get more information about Swarovski Company, history and other things which are not covered by pre-recorded Audio-guide or Wikipedia. You are able to ask questions and get answers if you are interested and get more.
4. Unlimited time for shopping, taking lunch in the Swarovski restaurant, visiting the garden and play tower (for the children). If you need, you can also get personal shop assistant.
5. Your tour is completely organized for you; you do not spend time on researching how to get there and what to do.
6. You get private car with driver, which is waiting for you till you finish your shopping/walking day and bring you back to your hotel.
7. Price of tour includes all taxes, commissions, insurances and fees for the cars, roads, and employers of our company according to the Austrian laws, as well as entrance tickets.
Visiting of Swarovski Crystal World with public transport amenities yourself means:
1. Spend your time in advance on researching how to get to another city where Swarovski is situated and where to find bus and etc, how to book tickets and etc.
2. You need to go to the bus stop; take public bus in time it operates.
3. You drive with another 50 persons together without any information about places where you are etc.
4. You can take a pre-recorded audio guide with all general information about the crystal world. No additional Information and explanation. No personal reply to any of your questions.
5. You have limited time till the next possible bus for shopping, visit the garden, play tower for the children, lunch etc.
Every person has the chance to choose what fits for him better in advance: to take the budget way and plan the trip by researching on his own the Crystal Word of Swarovski, or to take the private guided tour and explore more.
We please to identify in advance what is important for you so that you will be not disappointed in next tour. We are happy to help those people who want to give us care about they experience from visiting of Swarovski Crystall World.
Thank you for being our guest,