Thank you for your review. We´re sorry you almost missed the trip! We always send a message with the exact location to avoid this from happening. Our Center is, as you eventually found out, right at the bottom of that hotel, so it happens sometimes that people get confused. If people don´t arrive on time, we also try to message/call before leaving, so they don´t miss the trip.
Again, sorry this almost happened to you.
Nevertheless, I´m glad you found it and enjoyed the tour after all!!