Good afternoon. Thank you for sharing your opinion which we value a lot. As you know, although we don't guarantee dolphin watching, we have a sighting success rate of over 95%. It's an adventure safari at sea and we believe we can only see them because we can cover a very wide area. Our cruising speed is 18-20 knots which is equivalent to 33-37 km/h and that's the only way we can reach the places where we can normally see them. We made a huge effort to try to find them and that's what we value in our team, even if after 2.5 hours we didn't find them. As you know, there were 3 boats in the water that morning and none of them saw dolphins and as you reckon, we can't control the wildlife.
Kind regards
Sid