Hello Jon_S,
Thank you for your review. We appreciate you sharing your experience, we are sorry to hear that it was a bad one. We believe the bus was late due to a mechanical issue, all of our drivers have legal driving hours which they must follow and take breaks regularly. We don't agree that the driver took their break during a job and we will talk to them to remind them of our standards.
We would like to hear from you with any additional questions, comments, or concerns. You can contact us on 0207951777 or email us on Reservations@evanevanstours.co.uk
We would love the chance to make things right with you and hope you choose to give us a second chance.
Sending you our best wishes,
Evan Evans