Thank you for your feedback. Yes, for the safety of our staff and customers, we were forced to close unexpectedly on March 25th due to inclement weather and wind. While we hate to close due to inclement weather or high winds, this is for the safety of our guests. Guest safety is one of our top-most priorities. The swan boats catch wind easily and get pushed around, could crash into one another or the rock or cement edge of the lake and get stuck in certain areas of the lake needing rescue, none of this would make for a safe or fun ride that you would have been expecting and that we would want to provide. You should have received a text from our reservation system advising you of the closure that included information on how to reschedule or request a refund. We have requested a refund for you and personally messaged you. We hope you will be back to visit us at a later date.
Wheel Fun Management