Thank you for taking the time to share your feedback. We appreciate your input and would like to address some of the points you raised.
Firstly, we understand that waiting can be frustrating, but we strive to provide accurate information. Based on our records, the actual waiting time was 15 minutes, not 30.
We are sorry to read false or inaccurate information about this statement.
Regarding the route changes, we aim to provide the best experience for our customers each night.
Our route planning takes into account various factors, including the most happening venues and events in the area. On the particular day you visited, there happened to be the European Cup final, which understandably drew a significant crowd and caused high demand for bar viewing.
We do our best to cater to these preferences while maintaining a dynamic and enjoyable experience for everyone.
We appreciate your understanding and are glad to hear that you have decided not to revisit our establishment.
It is important for us to cater to customers who appreciate our offerings, and we understand that not every experience is a perfect fit for everyone.
Your feedback allows us to continually improve and evolve our services to better meet the needs and expectations of our valued patrons.
Once again, we thank you for your review, and we hope that you find an establishment that aligns more closely with your preferences.
If you have any further concerns or questions, please do not hesitate to reach out to us directly.