Thank you for your feedback that will be always taken into consideration.
We are deeply sorry for any inconveniences faced during this tour or if you didn't not appreciate anything.
Unfortunately you didn't report that when we have requested your feedback otherwise we'd have looked for a compensation, surely, after reviewing the situation.
We'll start step by step to explain everything from our side too so everyone would be aware of this situation.
Regarding the music played during the ride you are the client and you are the one that controls it, you could even request to stop it, but unfortunately you didn't. You came to a new culture the Moroccan one, so for the driver this might be a normal thing which is not the case for yourself.
Regarding the tickets, unfortunately this is not included in our services and it doesn't appear anywhere on the description, as we do not include the price of the studio visit, in this case it is called "a special request" that you could have asked for in advance, and of course for an extra amount to be paid as this is an extra service, and surely the other guests they seemed to have been helped by their driver have requested this in advance.
The AC: the AC was on during the whole trip, except during the rides on the hills, which is totally understandable if you were an experienced driver or you live in an area where there is mountains (almost the whole road is made of mountain - High atlas mountains), it's always dangerous to let the AC ON During the whole drive as this might break the engine, so whenever the drive finishes in the curvy and hills areas the driver is putting it ON, and we're sorry if you could not understand that.
We never faced this situation before and as you could see, all our reviews are authentic and all the people that went with us were really happy about our services.
Unfortunately, next time try to give your feedback during the tour so we can do our best to manage anything that doesn't seem to be dissatisfying so we can arrange a solution instead of accusing people with scam.