To clarify, I had trouble working with this customer.
The client was impolite, rude to me, showing off in front of his girlfriend and rejected me many times when I was trying to do my job.
A very delicate situation which put me on pressure.
He was making fun of me and provoke me many times. At the meanwhile, he was overwhelmed in the market and he thought that all the shops in the souks are my friends and it is only a tourist trap as he claimed. Moreover, he was not interested at all, the only request he was asking for is Chicha pipe and night clubs.
He does not want to see anything and once his girlfriend stopped to buy argan oil, he wasn't happy at all, because he didn't care and doesn't want to spent money.
How can i help someone to negotiate, while he is uninterested? and looks weir.
In addition to this, he tried to cut the tour short and tip me to end the tour sooner. He claimed on the review that the souks is a tourist trap, while the crafts are handmade and genuine.
Most of the feedback we get from our guests, are very positive because they have read the content and they know what to expect in advance.
To sum up, the review is inappropriate, and does not describ the real experience.