Dear Jeffery,
Thank you for submitting your review, but after the investigation, your flight was delayed the driver and the dispatcher were tracking the flight, the car gps and airport parking ticket showed he was in time of your delayed flight, once you exit you found him just in front of airport exit waiting with sign board with your name.
You did apologize twice to the driver for the flight delayed, and the fact that he was waiting for you at the heat, we are very chocked now and totally don't understand why did you apologize to him, while the review doesn't reflect what you have experienced.
Thank you again.
Best regards,