In reading your review, it was quite surprising to hear that Moha didn't speak English. He does not speak your language, Italian, however, he certainly speaks fluent English. Please take the time time to read about Moha in previous reviews from our guests that traveled with him. We do feel so sorry about your experience, and now understand that the date you traveled, the weather was very difficult on the Tichka Pass with snow, and the authorities closed the road to ensure safety. You spent most of the day in the car on the first day due to the snow and unfortunately, did not have the opportunity to visit Ait Benhaddou. You and the others traveling in the group on this shared tour, spent hours waiting to get through the road to the destination. Also, the last day is a long drive to get back to Marrakech from the desert. 3 days is the minimum time for a tour to the Erg Chebbi Desert. It is unfortunate that you did not understand the time it takes driving to that southern area from Marrakech. Morocco is a long country and takes time traveling, particularly, through the mountain passes. Road and weather conditions also come into play which is unpredictable and clearly, you experienced that. Our small group, shared tour which you participated in, offers a way for our guests to be able to enjoy the desert experience in a short time at a very cost effective way.