Thank you for coming out with us and taking the time to provide your feedback about your disappointing experience. Although we do not offer underwater pictures or market such options, we have built our reputation over the last 45 years by providing outstanding eco-tour experiences and service. Obviously Mother Nature can make that difficult at times and it sounds as if the conditions at Molokini may have been unsafe for guests. We're sorry to hear that the marine life at the other location was lacking.
We always want our guests to have an enjoyable experience and try to make it right when that doesn't happen. I welcome you to contact me directly at johngaskins@pacwhale.com to discuss a partial refund if you were not offered one.
Mahalo for your time and Happy Holidays to you.