For Real you guys ? You kept pushing your original appointment we were patient with you as you were stuck in Traffic, we suggested you do the following day, you said no and re booked for September, regardless you called us at 9:40 in the morning the next day wanting to get into the 10 am appointment, I clearly told you someone will be there by 10, you were getting impatient at 9:50 cause you already were at the Trail without appointment, when the staff was all getting started of course you had to pee, we never showed you falls cause we never promised to show you falls, the session is for 1 hour including all your training. We have seen 1000's of customers it might be your first but definitely not ours, you were on the field for 45 min.