Jazz - thanks for submitting this review and feedback. After speaking with our tour guide it was made clear that you guys had refused to stay with the group and the guide did her best to try and keep you guys with the group. I was told that your friends in your party had left you behind because of this as well. She also let me know that you screamed and cursed at her despite her trying to help along the way. We never recommend, and HIGHLY suggest not leaving the group for the reasons you stated above. The tour guide is out there for your safety and leaving the group can put yourself in difficult situations. I am sorry to hear that you had capsized and felt as though you hadn't gotten a tour but after doing my diligence and asking the others about this specific tour it is clear that you guys had not wanted to stick with the tour group which is why it had lead to this. We never have people flip our kayaks as they are extremely stable and it sounds like you guys had tried to get out of the kayak without the guides help, causing you to sink in 2-3 ft of water.
I do apologize you did not have a great time but I can assure you that if you stayed with the group you would have had an incredible experience as all of our other reviews from the same tour date have mentioned having.