Thank you very much for your input, we understand that the customer service could be appalling when the answers given are not the ones you want to hear. The ticket combo purchased included transportation to and from the Kennedy Space Center (KSC), and admission only to the KSC. Private tours are available at an extra charge and those need to be purchase directly at KSC. We can list a number of restaurants here; Orbit Café, Space Bowl Bistro, Moon Rock Café, Imax Snax, Planet Play Lounge, Red Rock Grill, etc. They all have vegetarian and gluten free choices. Regarding the weather; the State of Florida does have a sub-tropical climate which means that rain is possible and that is something we can't control. In the event of rain, KSC has plenty of buildings where you can go in and wait while learning about everything they have to offer. As always, we appreciate your comments.