Thank you for your review, although we are very sorry to read that you did not enjoy the tour as much as you had hoped.
We have spoken to the guide and shared your comments with her and she is also very sorry that you were disappointed. She's a guide who generally gets excellent reviews. She went through the works that she she showed you and it was quite complete, although she did say that the Van Gogh galleries were extremely crowded that day.
Our team of guides are all professionals who love their work and sharing their passion for our art, history and culture with our guests. Once again we are very sorry that the tour did not live up to your expectations. We would like to assure you that our standards are also very high, and that we will keep working hard to ensure that our guests are never disappointed. We hope to have the opportunity to welcome you again in Paris and to provide a tour that exceeds your expectations.