Hi Dear Customer
Thank you for your review. our driver he was there at the pick up point but your didn't show up and they left with the others customer, we are apology for the inconvenience and we was processing you refunded in full cost of you money.
yeah dear customer you can save lot of money as you say but you miss out a lot without host tour guide because there is the big reason why to be with guide to guide you by point a,b,z and to take you to most of floor of the tower and to provide you with the histories of the place and with the guide there should skip line and including return transportation
there is the reason different rates,
and there is the different then when you just buy you own tickets and you will pay again the transport to reach there by you own as like we all know the first class and the second class the service is not the same.