Hello Kelly, thank you for your review. We appreciate and value all our guest's feedback. We are sorry that you didn't enjoy this experience. As much as we do our best to accommodate all our guest's restrictions, in your opinion, we were unsuccessful this time. Allow me to remind you that you didn't receive only four samples of cheese; our guide ran out of his way to buy you a vegetarian quiche as a substitute for the meat, as we always do for all our guests. This was confirmed with the guide and his expenses on this day. The baguette has a story behind it to explain to our guests that it's a shareable bread, very unique in french culture. I understand that in current times, it's weird to be sharing this kind of item with strangers, that's why we explain the story and ask the guests to wash their hands, and that's what happened. We have everything prepared for everyone to wash their hands.
You were offered soft drinks to compensate for not drinking alcohol, as we do often when we have guests that don't drink alcohol.
We also know that you were late, which disrupted the flow of the tour, and we are sorry for that. We try everything possible to keep the spirits during the tour, and we are sorry that you didn't find the experience unique. We want to offer a service of excellence with great food items, and a great guide with a unique and engaging personality that tells our guests stories about the neighbourhood and the fascinating history of the Montmartre area. When you pay for a food tour, you pay for the experience, not just for the food items, it's the whole experience. If you want to discuss this further, please email us at firstname.lastname@example.org. We would love to have you back on one of our tours in more than 60 locations worldwide. Thank you