Thank you for sharing about your experience. Sometimes Mother Nature provides us with ample notice of poor weather, and other times not. Our operation is highly wind and weather dependent, and weather conditions can vary between locations, hence the need to sometimes visit multiple launch sites. Everything we do is with your safety in mind, and we will never jeopardize that. We are so sorry for any inconvenience the cancellation of your tour caused, and understand your time is valuable. There is no charge for a cancellation of your hot air balloon ride due to weather, and no obligation to reschedule. We hope to see you again in the future and provide you with the ballooning experience you were looking for when the conditions are right.