Hi, this is Eugenia( you have talked with me ), and as I said : you don't have to be an expert swimmer to do snorkel . You have told the Captain that you don't know to swim at all but you can manage to float with the life jacket. And it is not about just to float . You have to manage to get to the snorkel area and then get back to the boat. You don't have to be an expert swimmer for that but you have to have idea for more than just being able to float in the life jacket .
As well, you were with two children with special needs and the Captain decide that it is dangerous for you and the family to do snorkel in that area that is 20 min away from the port.
You DID NOT let us know in advance about the special needs ( I don't know why, since we do personalized and private tours ) so once on board , the Captain had to redo the plan of the day skip that snorkel spot and plan to take you to other place where the water is very calm. With the 38 Feets sailboat we can get very close to the shore and reach very nice place where the water is just wonderful and there you can swim , snorkel around , relax in the lifevest .
You have spend 20 MINUTES in the boat and decide to return because we wore sailing to much time . I am sorry if you did not understand from the beginning that we are SAILBOATS not Speed boats . It take time to reach places so with 20 min going outside you did not let us do NOTHING !
The children have been challenged to enter to the boat from the first time but they made it and we wore happy to have them and made last minute plan so the 4 children can have fun moments and the 4 adults can enjoy the day as well, but you did not give us that possibility since you decide to get back. You can not reach the places in some minutes, you have to sail to it ( with te sails ON) ,,, people enjoy the views meanwhile ( sometimes you can see sting rays turtles in the way ), have drinks, try to catch some fish,,,, it is not getting to the boat and being at the anchoring place in minutes .