We thank you for sharing your experience with us. We are sorry Xplor Park park did not live up to your expectations. Due to weather conditions every park has it´s own protocol to close some activities for a limited time in order to guarantee your own security. For Grupo Xcaret your safety and integrity in all our attractions is our top priority.
Our buffet restaurant ""El Troglodita"" is available 11:00 am - 5:00 pm, so our restaurant service serves food for all out visitors during the lunch time constantly.
We will share your comments throughout our company in order to continue improving. We hope you give us the opportunity of visiting us again in the future at any of our parks and tours.
Grupo Xcaret - B2B Customer Service