We deeply regret that your experience didn’t meet your expectations upon arrival. Having received your report, we’ve already analysed with our services and staff the reason why you might have had such a long waiting time. Unfortunately, we weren’t able to identify why that might have happened as our records show we didn’t have such long queues that would justify the time you had to wait. However, in order to better understand your point of view, and to avoid situations like this in the future, we would very much appreciate if you could contact us through e-mail address at email@example.com.
Nevertheless, we thank you for your visit, and despite the above mentioned, we hope you enjoyed the Tour FC Porto.
FC Porto Museum