I apologize for your experience. The tour is normally about four hours and we’re looking into what occurred, as well as the amount of food stops on the tour. On a typical tour, our guests enjoy a variety of food, such as Peking duck, dumplings, steamed BBQ pork buns, moon cakes, Siu Mai, pot stickers, chocolate, cannoli, pizza, wine, and more.
We want every part of the tour, from the food to the history, to the neighborhood stops to be exceptional. Being from San Francisco, we feel honored when anyone joins us on our tour. Could you contact me at 415-665-0480, message me through Viator or email me at firstname.lastname@example.org, so I can get some information about your experience and ensure that all parts of the tour are incredible? Thank you again for joining us. We really appreciate it.