We are sincerely disappointed that the overall value of your tour did not meet your expectations.
Our tours not only encompass food portions, but also include wine tastings & pairings, a licensed-expert tour guide, historical sites along the route and a local culinary exploration journey.
We're delighted to hear that you enjoyed the delicious plates served, at our amazing venues, during the tour (as you mentioned above). With at least four featured stops, our aim was to provide a diverse selection of dishes and experiences for our guests to savor.
It's wonderful to know that other guests on the same tour had such a positive experience, reflected in their recent 5-STAR review.
Although disheartened to receive this type of review (among the over 2000+ excellent reviews), we much prefer to come to an immediate resolution, by DIRECT CONTACT. Certainly not public forums, which can do nothing to resolve any issue. :(
However, we genuinely value your input and hope to have another chance to create a more satisfying experience for you in the future. If you would like to take the time to contact us directly, we are happy to discuss this matter further.