Hello, Thank you for your feed back,
Our excursion and tour are the must cheapest private tour in Tangier, with the expenses becomes higher (diesel) our agency kept same price than competitors. I'm sorry to tell you that you were wrong about not finding the mention of Private tour when you booked, but it exists on "IMPORTANT INFORMATION ". About driver you said that he don't turn on the A/C, how it comes to do that and it's summer and too hot, when I asked him, he said it was on all your trip.
The guide it's only for showing you the highlights of the blue city and not wasting time looking for it, and no one push you to buy .
I already apologized for what happen, and I already text you the day of the excursion asking you about your trip, unfortunately you didn't answer.