Dear Adrian,
We are sorry to hear that you did not enjoy your experience on our tour. We take all feedback seriously and would like to address your concerns regarding the value of the tour, the quality of the guide and the overall experience.
We pride ourselves on offering tours that provide excellent value for money, and we regret that you did not feel that way. We understand that everyone's expectations are different, and we apologize for not meeting your expectations on this occasion.
Regarding your comments about the guide, we are disappointed to hear that you felt she was useless and unable to explain the dishes that were ordered. We will be sure to review this feedback with our team and take the necessary steps to improve our guides' training and knowledge.
As for the silence during the walk to the last restaurant, we apologize if this made you feel uncomfortable or dissatisfied with the tour. We will take this feedback on board and make improvements to ensure that there are no further lapses in communication or awkward silences.
We appreciate your feedback and would like to apologize for any disappointment or inconvenience caused. We hope that you will consider booking with us again in the future, and we would be happy to provide the amazing experience we are known for.
Best regards,
The Walking Parrot team