Dear Yolanda, Thank very much for your message and for taking the time to leave us a review. I am sorry to read that the tour did not meet you expectations. Please just allow me to clarify some things:
- The Zurich Cruise and chocolate tour, includes a Zurich highlights tour with a private licensed driverguide, not a driver. Your host was a licensed guide by Switzerland Tourism and as discussed the evening before your tour on this platform, we would take you to the university area, lake area, a viewpoint in Zurich, a short drive through the old town, and then on to the boat (pick up at 10.30 h, the boat departure at 12.30 h - we had discussed this. It's not a historical walking tour, but a combination of Zurich's highlights, cruise and chocolate museum)
- The boat ride is 27 minutes, not 10. The boat departs from Zurich at 12.30 h and arrives to Kilchberg at 12.57 h
- Happy to hear you liked the chocolate part of the tour, and very happy too we managed last minute tickets for you at the museum, which were actually sold out.
If you are still in Zurich and would like to book a private walking tour with profound historical information, I am happy to help you with this.
Warm regards and thanks for sharing your thoughts and feedback,